Operations Review
We go through how work moves through your business, from first inquiry to payment received, and report what we find.
- Price
- from $1,400
- Delivered
- 8 business days
Business Consulting Services
Management consulting for small businesses, delivered in writing.
We review how your business operates, meet with you one-to-one, and prepare a written plan for changing your internal processes.
Fixed pricesAgreed in a written proposal before you pay.
Stated delivery dates5 to 12 business days from kickoff.
Written deliverablesA report or plan you keep and use.
Provided onlineVideo calls and documents by email.
Services
Three things we do
Each one ends with something written that you keep.
Process Change Plan
A written plan for changing your internal processes: each change, who owns it, a 90-day schedule, and what to measure.
- Price
- from $2,200
- Delivered
- 12 business days
Individual Consultations
One-to-one video calls on a question you choose, single or as a block of five. Written notes follow every call.
- Price
- $220 per session
- Notes
- 2 business days
What a review covers
We follow the work from start to finish
An Operations Review looks at five stages of how a small business runs and where time or money is lost between them.
- InquiriesHow requests arrive and get answered
- SchedulingHow work is quoted, booked, and assigned
- DeliveryHow the job or order gets done
- BillingHow invoices go out and money comes in
- ReportingWhat the owner sees, and how often
Packages
Combine services at a lower total
Each package costs less than ordering the same services one by one.
Foundation
$1,900
$2,060 if ordered separately
- Operations Review
- 3 Individual Consultations
- Written findings report
Report in 8 business days from kickoff.
Request this packageFull Plan
$2,950
$3,600 if ordered separately
- Operations Review
- Process Change Plan
- Two walkthrough calls
- One revision round
Report in 8 business days, plan 12 business days later.
Request this packagePlan and Follow-Through
$3,900
$4,790 if ordered separately
- Everything in Full Plan
- 4 weekly follow-through calls
- 2 Individual Consultations
Calls run for 4 weeks after the plan is delivered.
Request this packageHow it works
From first call to delivered document
- 1
Intro call
A free 20-minute video call about your business.
Day 0 - 2
Proposal and payment
Scope, fixed price, and delivery date in writing. You pay by ACH, wire, or card.
Within 1 business day - 3
Kickoff
A 45-minute call. You send the documents on our checklist.
Delivery clock starts - 4
Delivery
Your document arrives as a PDF, followed by a walkthrough call.
5–12 business days
Refund policy
Clear rules for getting your money back
Refunds are requested by email with your invoice number. Approved refunds return to the original payment method within 5–10 business days.
100%
if you cancel before the kickoff call.
50%
if you cancel after kickoff and before the document is delivered.
100%
if we deliver more than 5 business days late for reasons on our side.
Questions
Before you request a proposal
Short answers to what owners ask first.
What kinds of businesses do you work with?
Small businesses and their owners, typically with 1 to 50 people: service firms, trades, shops, online sellers, and professional practices.
Do you meet in person?
No. All services are provided online. Calls are held by video and documents are delivered by email as PDF files.
How do I pay?
By bank transfer (ACH or wire) or by credit or debit card, against an invoice issued by Digrivo Service Inc. Reviews, plans, and packages are paid in full before work starts.
What do you need from me?
About three hours of your time across the engagement, and the documents on our checklist. We do not need access to your bank accounts or passwords.
Do you give legal, tax, or accounting advice?
No. We advise on how a business is organized and operated. For legal, tax, accounting, or investment questions, please use a licensed professional.
Tell us what you want reviewed
Start with a free 20-minute call. You get a written proposal with a fixed price and a delivery date within 1 business day.